When should you contact 1813?
1813 is the Capital Region's emergency hotline and can help when you need urgent medical assistance outside of your own doctor's opening hours. Unfortunately, many people experience long waiting times – both on the phone and at the physical emergency departments.
You should call 1813 if:
- You need urgent help in the evening, at night, or on the weekend, and it cannot wait
- You need emergency room treatment, for example, if you suspect a bone fracture or have a major wound
- You have a fever and are unwell, or have sudden pain
- You are in a psychological crisis and need an immediate assessment
In life-threatening cases – for example, if you cannot breathe, have severe chest pain, or are unconscious – you should always call 112.
When should you choose Doctors in Denmark?
At Doctors in Denmark, we offer quick consultations with experienced general practitioners – both at the clinic and via video. We are here for you when you need security and flexibility in a busy everyday life.
You can book an appointment with us when:
- You have symptoms that do not require emergency treatment, but you want to have them assessed quickly
- You need advice, prescription refills, referrals, or check-ups for known conditions
- You want help without waiting in phone queues or in crowded waiting rooms
- You prefer to talk to the same doctor and receive continuous follow-up
We are open when it suits you – including evenings and weekends. You choose the time and whether you want to come to the clinic or have the interview from home.
Gain peace of mind and clarity immediately
It can be difficult to assess whether your symptoms require urgent treatment. Many people experience calling 1813 for something that could have been resolved far more quickly and conveniently at a private practitioner.
With us, you get a medical assessment without unnecessary waiting time. We help you find out what is wrong – and what should happen now. It provides peace, security and opportunities to act.
Avoid waiting and uncertainty
When you call 1813, you often have to wait on the phone, and afterwards there can be a long waiting time at the hospital. With us, you book your own appointment online – often the same day – and are met by a regular doctor who has time for you.
We focus on your situation and adapt the treatment to your needs – not the other way around.
Your doctor – on your terms
At Doctors in Denmark, we believe that medical help should be accessible, personal, and flexible. It's about more than just getting an appointment – it's about being taken seriously and getting help when you need it.
Therefore, we offer:
- Consultations both physically and with an online doctor
- Opening hours that suit your everyday life - even outside normal working hours
- Same-day appointment when it is urgent
- A safe relationship with your doctor
You decide how you want to be seen
Sometimes you may not want to or be able to come to a clinic. Therefore, you can choose a video consultation with us if that suits you better.
It's the same high professional standard – just with more flexibility.