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Privacy Policy

At Doctors in Denmark, we prioritize confidentiality and data security. This privacy policy applies to our processing of personal data and sets out guidelines for the way in which Doctors in Denmark processes your personal data and provides you with the information you are entitled to receive in accordance with applicable data protection legislation. You should read the privacy policy before you provide your personal data to Doctors in Denmark.

1. Data controller and contact information

The data controller for your personal data is:
Doctors in Denmark ApS
Philip Heymans Alle 17, 1. sal, 2900 Hellerup
CVR-nr.: 41770864
E-mail: mail@laegernedanmark.dk
Phone number: +45 29 64 11 55

2. When you book an appointment with a general practitioner via our platform

2.1. Doctors in Denmark as data processor

When you use our platform to book an appointment with a general practitioner, Doctors in Denmark is the data processor for the personal data you provide us with, and we only process this data on the instructions of the doctor in question.

We therefore refer you to the privacy policy of the doctor in question, where you can see how the data controller processes your personal data.

Types of personal data

The personal data that Doctors in Denmark processes about you as a data processor is:

  • Your name
  • Your date of birth
  • Your email address
  • Your phone number
  • Your address
  • Payment/billing information

We process this data under the instructions of the data controller doctors, where we assist with appointment booking, invoicing and bookkeeping.

3. If you visit the website https://laegernedanmark.dk/

3.1. Cookies

Types of personal data

Doctors in Denmark uses cookies on the website https://laegernedanmark.dk/ and processes your personal data in this connection. Doctors in Denmark may collect the following personal data about you when you visit our website:

  • IP address
  • MAC address
  • Information about your use of our website, including click behavior

We use cookies to collect the above-mentioned personal data. You can read more about the use of cookies in our cookie policy, which you can find via the following link: https://laegernedanmark.dk/cookiepolitik/.

The aims of the treatment

Your personal data may be processed for the following purposes:

  • Marketing in general
  • Statistics and analysis

Treatment basis

Doctors in Denmark processes your personal data on the following basis:

  • Legitimate interests: We base the processing of your personal data on our legitimate interests in, for example, conducting statistics, analyses, providing support, as well as improving and developing our products and services (General Data Protection Regulation Article 6(1)(f)).

When you visit our website, we ask for your informed consent to place cookies that are not functional cookies, in accordance with the cookie rules. You have the right to withdraw your consent at any time. You can read more about how to change your cookie settings in our cookie policy, which is available here: https://laegernedanmark.dk/cookiepolitik/.

Retention period

Cookies are deleted in accordance with our cookie policy, which is available here: https://laegernedanmark.dk/cookiepolitik/.

However, the information may be stored longer in anonymized form.

3.2 If you contact us via our email on the website

Types of personal data

When you send emails to mail@laegernedanmark.dk or otherwise communicate with Doctors in Denmark collects and processes your personal data. Doctors in Denmark collects, processes and stores the following types of personal data about you:

  • Name, email address, phone number
  • What your inquiry concerns
  • Date of your inquiry
  • We encourage you not to provide us with sensitive personal data unless it is strictly necessary for the processing of your request. In this regard, the information should only be sent in highly encrypted form if you send the information via email address.

The aims of the treatment

Your personal data is processed for the following purposes:
Handling your inquiry

Treatment basis

Doctors in Denmark processes your personal data on the below basis. The basis depends on the nature of your inquiry.

  • Legitimate interests: We may process your personal data based on our legitimate interests in handling your inquiry, communicating with you, and developing our products and services (Article 6(1)(f) of the Data Protection Regulation).
  • Contractual obligations: If your inquiry concerns a (potential) agreement, we process your information in order to implement measures prior to entering into the agreement (Article 6(1)(b) of the Data Protection Regulation).

Retention period

The retention period depends on the nature of the inquiry, and we delete your personal data as soon as we no longer have a legitimate purpose for storing it or are subject to a legal obligation that requires the storage of your personal data.

4. Disclosure to other data controllers and transfer to data processors

To fulfill the above purposes, we may give third parties access to your personal data who, based on a contractual relationship with Doctors in Denmark, provide relevant services, such as IT suppliers or other suppliers who process personal data for us. Such suppliers will only process personal data in accordance with our instructions under data processing agreements.

In connection with the development of Doctors in Denmark, the company structure may change, e.g. through a full or partial sale of the company. In the event of a partial transfer of assets containing personal data, the basis for processing for the associated disclosure of personal data is, as a starting point, Article 6(1)(f) of the General Data Protection Regulation, as Doctors in Denmark has an interest in transferring parts of its assets and making commercial/structural changes.

In addition to what is described above, your personal data will generally not be disclosed to a third party without your permission. However, under certain circumstances and in accordance with the law, it may be necessary to disclose your personal data.

If your personal data is transferred to data processors or data controllers established in countries outside the EU/EEA that do not have an adequate level of protection, such transfer will only take place when a transfer basis has been secured. Furthermore, the transfer will be based on the EU Commission's standard contracts and/or the EU-US Data Privacy Framework. If you have questions about the basis for transfers to countries outside the EU/EEA, please contact us at mail@laegernedanmark.dk. You can also request a copy of our transfer basis by writing to us.

5. Your rights

  • You have the right to access the personal data we process about you
  • You have the right to object to our collection and further processing of your personal data
  • You have the right to rectification and deletion of your personal data, subject to certain statutory exceptions, including the Bookkeeping Act
  • You have the right to request that we restrict the processing of your personal data
  • Under certain circumstances, you may also request to receive a copy of your personal data as well as the transmission of the personal data you have provided to us to another controller (data portability)
  • You can withdraw any consent you may have given at any time. We will then delete your personal data, unless we can continue processing it on another basis. You can unsubscribe from our newsletter by clicking on the link at the bottom of the newsletter.

6. Questions and complaints

If you have any questions about this privacy policy or if you wish to complain about how we process your personal data, please contact us:

Doctors in Denmark ApS
Philip Heymans Alle 17, 2900 Hellerup
E-mail: mail@laegernedanmark.dk
Phone number: +45 29 64 11 55

If your complaint is not resolved by us, and you want to pursue the matter further, you can complain to the Data Protection Agency:

Datatilsynet (The Danish Data Protection Agency)
Carl Jacobsens Vej 35
2500 Valby
Phone: 33 19 32 00
E-mail: dt@datatilsynet.dk